PRIVACY POLICY

Jolems Investments Limited respects your privacy and values the relationship we have with you. Therefore, we handle your personal data responsibly, and we want you to be familiar with how we collect, use, and disclose your data. This Privacy Policy describes our practices in connection with your data (as defined below), and your related rights,that we collect in the following ways:

  • On Websites operated by us, from which you are accessing this Privacy Policy (our “Websites”),
  • Through software applications made available by us for use on or through computers and mobile devices (our “Apps”),
  • On Social Media Pages and apps that link to this Privacy Policy (collectively, our “Social Media Pages”),
  • From HTML-formatted email messages that we send to you that link to this Privacy Policy, and
  • In offline interactions you have with us.

In this Privacy Policy, we refer to our Websites, our Apps, our Social Media Pages, our email messages, our offline activities and our Professional Services collectively as the “Services”

Our privacy policy considers the following:

Personal Data

“Personal Data” is data that identifies you as an individual or relates to an identifiable individual.

Collection of Personal Data

We and our service providers collect Personal Data in a variety of ways, including:

  • Through the Services
  • Offline
  • From Other Sources

In many instances, we need to collect Personal Data in order to provide the requested Services to you.  If you do not provide the Personal Data requested, we may not be able to provide the Services.  If you disclose any Personal Data relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the Personal Data in accordance with this Privacy Policy.

Use of Personal Data

We and our service providers use Personal Data for legitimate business purposes when we interact with consumers, the public, professionals and our customers.

Interacting with Consumers and the Public

We use Personal Data when interacting with Consumers and the Public for the following purposes including:

  • Providing the Services and fulfilling your requests.
  • Providing you with information about our products and/or other marketing materials.
  • Analysis of Personal Data for business reporting and providing personalized services.
  • Allowing you to participate in contests, or other promotions.
  • Allowing you to participate in the Jolems social cooperate program.
  • Aggregating and/or anonymizing Personal Data.
  • Accomplishing our business purposes.

We engage in these activities to manage our relationship with you, comply with a legal obligation, or provide you with Services / perform a contract with you, where the processing is in our legitimate interest and not overridden by your data protection interests or fundamental rights, or with your consent.

We engage in these activities to manage our relationship with you, comply with a legal obligation, or provide you with Services / perform a contract with you, where the processing is in our legitimate interest and not overridden by your data protection interests or fundamental rights, or with your consent.

Interacting with Customers

We use Personal Data about Customers for the following purposes (in addition to the purposes listed under Consumers and the Public), including:

  • Providing the Services and fulfilling your requests.
  • Accomplishing our business purposes.
  • Accomplishing our business purposes.

We engage in these activities to manage our relationship with you, to comply with a legal obligation, in some circumstances when we have your consent and/or because we have a legitimate business interest.

Incentives for Personal Data

We may offer programs with financial incentives to consumers or Professionals in order to collect their personal information. If you participate in those programs, we will obtain your consent, which can be revoked at any time. Please note revocation of consent may affect your eligibility to participate in those programs.

Disclosure of Personal Data

We disclose Personal Data:

  • To our subsidiaries and affiliates for the purposes described in this Privacy Policy.
  • To our third party service providers, to facilitate services they provide to us.
  • To third parties, to permit them to send you marketing communications, consistent with your choices.
  • To third-party sponsors of contests, and similar promotions, consistent with your choices.
  • In connection with providing our Professional Services, to other companies with which we collaborate regarding particular products or services.

By using the Services, you may also elect to disclose Personal Data.

We engage in these activities to manage our relationship with you, comply with a legal obligation, or provide you with Services / perform a contract with you, where the processing is in our legitimate interest and not overridden by your data protection interests or fundamental rights, or with your consent.

Other Uses and Disclosures

  • We also use and disclose your Personal Data as necessary or appropriate:
  • To comply with applicable law and regulations.
  • To cooperate with public and government authorities.
  • To cooperate with law enforcement.
  • In connection with a sale, reorganization, joint venture or other business transaction, where we have a legitimate interest in disclosing or transferring your Personal Data to a third party.
  • For other legal reasons, such as enforcing our terms and conditions or protecting our rights, privacy, safety, or property, and/or that of our subsidiaries or affiliates, you, or others.

Collection of Other Data

We and our service providers may collect Other Data in a variety of ways, including:

  • Through your browser or device
  • Through your use of an App
  • Using cookies
  • Using pixel tags, and other similar technologies
  • Analytics
  • Using Adobe Flash technology (including Flash Local Shared Objects (“Flash LSOs”)) and other similar technologies
  • IP Address
  • Physical Location

Uses and Disclosures of Other Data

We may use and disclose Other Data for any purpose, except where we are required to do otherwise under applicable law.  In some instances, we may combine Other Data with Personal Data.  If we do, we will treat the combined data as Personal Data as long as it is combined.

Security

We seek to use reasonable administrative and practical measures to protect Personal Data within our organization.  Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure.  If you have reason to believe that your interaction with us is no longer secure, please immediately notify us by contacting Consumer Affairs.

Choices and Access

Your choices regarding our use and disclosure of your Personal Data

We give you choices regarding our use and disclosure of your Personal Data for marketing purposes.

You may opt-out from:

  • Receiving electronic communications from us: If you no longer want to receive marketing-related emails, texts or SMS messages from us, you may opt-out by following the instructions contained in each such message or by contacting Consumer Affairs
  • Receiving marketing communications related to our Professional Services: If you use our Professional Services and no longer want to receive marketing communications from us, you may opt-out by contacting Consumer Affairs. In your request, please provide your name and address where you no longer wish to be contacted.
  • Our sharing of your Personal Data with subsidiaries or affiliates for their direct marketing purposes: If you would prefer that we discontinue sharing your Personal Data on a going-forward basis with our subsidiaries or affiliates for their direct marketing purposes, you may opt-out of this sharing by contacting Consumer Affairs.
  • Our sharing of your Personal Data with unaffiliated third parties for their direct marketing purposes: If you would prefer that we discontinue sharing your Personal Data on a going-forward basis with unaffiliated third parties for their direct marketing purposes, you may opt-out of this sharing by contacting Consumer Affairs.

We will try to comply with your request(s) as soon as reasonably practicable.  Please note that if you opt-out of receiving marketing-related communications from us, we may still send you important administrative messages, from which you cannot opt-out.

How you can access, change, or delete your Personal Data

If you would like to review, correct, update, suppress, restrict, or delete Personal Data that you have previously provided to us, object to the processing of your data, or if you would like to request to receive an electronic copy of your Personal Data for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you may contact us sharing by contacting Consumer Affairs. We will respond to your request consistent with applicable law.

Retention period

We retain Personal Data for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law and Company policy.

Third Party Services

This Privacy Policy does not address, and we are not responsible for, the privacy, data, or other practices of any third parties, including any third party operating any website or service to which the Services link.  The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our subsidiaries or affiliates.

In addition, we are not responsible for the data collection, use, disclosure, or security policies or practices of other organizations or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider, or device manufacturer, including with respect to any Personal Data you disclose to other organizations through or in connection with the Apps or our Social Media Pages.

Our Advertising

We use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use the Services and other websites or online services.

Minors

Unless otherwise indicated, the Services are not directed to minors as defined by applicable law.  If you provide us with Personal Data of minors, you represent that you have the appropriate authority to do so and that you can demonstrate such authority to us upon request.

Sensitive Personal Data

Unless we specifically request it, we ask that you not send us, and you not disclose, any sensitive Personal Data (e.g., social security numbers, data related to racial or ethnic origin, political opinions, religion or other beliefs, biometrics or genetic characteristics, criminal background, or trade union membership) on or through the Services or otherwise to us.

Third-Party Payment Service

We may use a third-party payment service to process payments made through the Services.  If you wish to make a payment through the Services, your Personal Data will be collected by such third party and not by us, and will be subject to the third party’s privacy policy, rather than this Privacy Policy.  We have no control over, and are not responsible for, this third party’s collection, use and disclosure of your Personal Data.

CONTACT US

For further information contact us

Factory Offices Jolems Investments Limited

Located at Ambitious Headquarters, Plot 1 Sembule Close, Sembule Zone Nalukolongo Parish, Kampala District

Tel: +256-200-908-190

Email: [email protected]